Return Policy & Warranty
If return, Please raise a return request here for pre-paid label. We will email you the pre-paid label after check and you can return the item to our warehouse. The pre-paid label include the return address. We will refund you after we get the returns. The money will return back to your account in 1-6 workdays.
As for who will be responsible for the return shipping fee, Please refer:
1.Within 30 days after the package is delivered
If we sent you a different product from the one you ordered, or a defective item, please contact us using the information. We will replace the product and process your return at no charge. Please check all merchandise for damage or defect when you receive your order, and before the item is used or installed.
2.You can also require item return without any reasons within 30 days after the package is delivered
If the item has a little scratch or damage when arrives and we will check the returns after getting it. In this case, the customer needs to pay for the shipping fee + 20% restocking fee.
3.While after 30 days of its delivery
We still provide free repairing for you. In this situation, you'll need to pay for the returning and second shipping fee.
4. Not get items after we shipped.
We are responsible for lost packages if within 30 days. We offer replacement as solution.
5.If the items get broken within 6-12 months after the receipt of the items.
The buyer may get a new one and he only need to pay 50% of the original amount.