• 1. Chargeback

As for Chargeback, If filed a chargeback without any communication, it will be charged $25+$15 by bank to operate from your order. In this period, you money will be controlled and our seller cannot do any thing until the get the result from the bank after 180 days.

If you want the money back soon, please cancel your chargeback first and contact our customer service for help.

  • 2. Cancellation

If cancel order after it is shipped out by customer reason, We'd like to help to call it back. But it maybe fail. If call back successfully, the logistics provider will charge us $20. You should be responsible for this fee $20 and the round-trip freight (It will be charged by logistics provider).

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